Hello!
Congratulations on purchasing our product! We would like to share some important information about the warranty. We are confident in the quality of our products, but if something goes wrong, here are the main points:
Noticed a defect?
Let us know within 7 days of receiving the product.
Factory defect:
If the blade breaks during your first training session (for example, if the thread of the tip breaks off or 10-15 cm from the tip), we will replace it.
Important!
- Breakages after the first training session are no longer considered a factory defect.
- Blades showing signs of rust (if stored in a non-dry environment) are not eligible for exchange.
What you need for a replacement after the first training session:
- Photos of the blade and the breakage.
- A video showing the full length of the blade.
If you have any questions, we’re always here for you!